When you buy our products/services, your purchase is covered by our 30-day money-back guarantee. If you are not entirely happy with your purchase, we will issue a full refund. We develop, sell and support software. If an approved project has been started and a refund is requested, the portion of work that has not been completed will be subject to refund.
To request a refund, simply contact immediately if circumstances require you to halt a project, etc. Please include your order number (sent to you via email after ordering) and explain to us why you're requesting a refund. Please note that refunds will not be provided for services delivered in full such as installation service or fully completed and approved project and hosting service up to the month of cancellation. Refunds are processed within a 21 day period upon receipt of the request for refund.